AXIA Terms of Service

Please read these terms carefully before using the app.

Effective Date: April 6, 2026

Last Updated: April 6, 2026

1. Acceptance of Terms and Applicability

TL;DR: By creating an account or using the application, you enter into a legally binding contract. If you do not agree to these rules, you are prohibited from using the service.

By downloading, accessing, or utilizing the mobile application, website, and associated artificial intelligence features (collectively, the "Services") provided by Priority Number One ("Company," "we," "us," or "our"), you agree to be bound unconditionally by these Terms of Service ("Terms"). These Terms govern your access to and use of the Services, establishing a binding legal agreement between you and the Company. If you do not agree to all the terms and conditions set forth in this document, you are strictly prohibited from using the Services and must immediately delete the application from your device.

We reserve the unilateral right to update, modify, or replace these Terms at any time. We will provide notice of material changes through the application interface or via the email address associated with your account. Your continued use of the Services following the posting of any changes constitutes your binding acceptance of the revised Terms.

2. Medical, Health, and Artificial Intelligence Disclaimers

TL;DR: The application is not a doctor, and the artificial intelligence is not infallible. The service is for informational wellness purposes only. The medication tracking features do not constitute medical advice about your GLP-1 treatment. Always consult a licensed healthcare professional. We assume no liability for algorithmic inaccuracies.

2.1. General Wellness Product Status

The Services are intended solely as a low-risk general wellness product designed to encourage and maintain a healthy lifestyle. The application, including all text, data, graphics, images, and algorithmic outputs, is provided for informational and educational purposes only. The application is strictly NOT a medical device. The Services are not intended to diagnose, treat, cure, mitigate, or prevent any disease, medical condition, or eating disorder.

2.2. No Professional Medical Advice

The nutritional information, calorie estimates, macronutrient breakdowns, and goal-setting features generated by the Services do not constitute medical, nutritional, or healthcare advice. You should never disregard professional medical advice or delay in seeking it because of information you have read or received from the Services. You must consult with a qualified, licensed physician, registered dietitian, or other healthcare professional before commencing any new diet, fitness program, or nutritional regimen, particularly if you have a pre-existing health condition, are pregnant, or are nursing.

2.3. GLP-1 Medication Tracking Disclaimer

The medication tracking features within AXIA, including injection logging, dosage history, and rotation reminders, are provided strictly for personal record-keeping and organizational purposes only. These features do not constitute medical advice regarding your GLP-1 treatment (including but not limited to Ozempic, Wegovy, Mounjaro, or Saxenda). You must never adjust your GLP-1 dosage, injection schedule, or treatment plan based on information provided by the application without first consulting your prescribing physician or healthcare provider. The Company assumes no liability for any adverse health outcomes, medication errors, or treatment complications arising from your use of the medication tracking features.

2.4. Artificial Intelligence Inaccuracies and Hallucinations

The application utilizes advanced third-party artificial intelligence and computer vision models to estimate nutritional content from user-provided images and text descriptions. You explicitly acknowledge that generative artificial intelligence is an emerging, probabilistic technology. The algorithms may produce results that are inaccurate, incomplete, misleading, or entirely fabricated. The artificial intelligence may fail to identify dangerous allergens, misidentify food items, or provide grossly inaccurate caloric estimates. You agree that you are solely responsible for independently verifying any critical nutritional information and that you utilize the algorithmic analysis entirely at your own risk.

2.5. Assumption of Risk

By utilizing the Services, you voluntarily assume all risks associated with your dietary choices, physical activities, and medication management. The Company, its affiliates, its developers, and its artificial intelligence processing partners shall not be held liable for any personal injury, exacerbation of medical conditions, allergic reactions, medication errors, property damage, or death resulting from your use of, or reliance upon, the information provided by the Services.

3. User Eligibility and Account Security

TL;DR: You must be an adult to use this application. You are entirely responsible for securing your login credentials.

To access the Services, you must be at least eighteen (18) years of age, or the age of legal majority in your jurisdiction of residence. By creating an account, you represent and warrant that you possess the legal capacity to form a binding contract and meet this age requirement. You are solely responsible for maintaining the confidentiality of your account credentials, including your authentication tokens, and for all activities that occur under your account. You agree to notify us immediately of any unauthorized access to or use of your account. The Company cannot and will not be liable for any loss or damage arising from your failure to comply with this security obligation.

4. Subscription, Billing, and Cancellation Policies

TL;DR: Premium subscriptions renew automatically until you cancel them directly in your device's application store settings. We do not process payments and cannot issue refunds.

4.1. In-App Purchases and Auto-Renewing Subscriptions

The application may offer access to premium features, including advanced health insights, expanded medication tracking, and exclusive content via recurring subscriptions or one-time purchases ("In-App Purchases"). If you purchase a recurring subscription, your payment will be charged directly to your Apple ID or Google Play account at the confirmation of purchase.

4.2. Automatic Renewal

Subscriptions automatically renew unless auto-renew is turned off or the subscription is formally canceled at least twenty-four (24) hours before the end of the current billing period. Your account will be charged for renewal within twenty-four (24) hours prior to the end of the current period at the then-current subscription rate.

4.3. Cancellations and Management

You may manage your subscriptions and disable auto-renewal by navigating to your Account Settings on your device (e.g., Apple App Store or Google Play Store settings) after purchase. Deleting the application from your device or requesting the deletion of your account does NOT automatically cancel your active subscription. You must cancel the subscription through the platform provider.

4.4. Refunds and Transaction Processing

Because all financial transactions are processed entirely by the platform operators (Apple Inc. or Google LLC), the Company does not process payments, has no access to your payment card information, and lacks the technical capability to issue refunds. Any refund requests must be directed to Apple or Google and are subject entirely to their respective terms of service and refund policies.

5. User Conduct and Content Standards

TL;DR: Misuse of the application is strictly prohibited. You may not use the service to promote eating disorders, violate laws, or attempt to hack the artificial intelligence. Violations will result in immediate account termination.

You agree to utilize the Services only for lawful purposes and in strict accordance with these Terms. You are expressly prohibited from utilizing the Services to:

  • Promote Harm or Eating Disorders: Engage in any activity, set algorithmic goals, or utilize the platform in a manner that encourages, promotes, or facilitates anorexia nervosa, bulimia nervosa, extreme caloric restriction, self-harm, or any other diagnosed or undiagnosed eating disorder.
  • Misrepresent Medication Data: Enter false or misleading medication records with the intent to deceive healthcare providers or manipulate treatment plans.
  • Violate Laws: Engage in any activity that violates any applicable federal, state, local, or international law, regulation, or ordinance.
  • Abuse the Technology: Attempt to reverse engineer, decompile, manipulate, jailbreak, or execute prompt-injection attacks against the underlying artificial intelligence models, or utilize the service to generate illegal, explicit, or harmful content.
  • Infringe Intellectual Property: Upload content or imagery that infringes upon the intellectual property rights, privacy rights, or publicity rights of any third party.

The Company reserves the unilateral right, at its sole discretion, to monitor user activity, suspend access, or permanently terminate the account of any user who violates these conduct standards, without prior notice or liability.

6. Intellectual Property and User Content

TL;DR: You retain ownership of the photographs and data you upload, but you grant us a license to process them through our algorithms. We retain all ownership of the application's code and design.

6.1. Your Content

You retain all ownership rights to the text, images, dietary logs, and medication records you submit to the Services ("User Content"). However, by uploading User Content, you grant the Company a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, process, transmit, and analyze your User Content strictly for the purpose of operating the Services, providing algorithmic analysis, and ensuring platform security.

6.2. Company Property

The application, its original content, features, functionality, source code, algorithms, and design are the exclusive property of the Company and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws. You are granted a personal, non-exclusive, non-transferable, revocable license to use the application for your personal, non-commercial use only.

7. Warranty Disclaimer

TL;DR: The application is provided "as-is." We make no guarantees that the AI will be accurate, that the service will be available at all times, or that the medication tracking features will be error-free. You use it entirely at your own risk.

THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. THE COMPANY DOES NOT WARRANT THAT: (A) THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE; (B) THE NUTRITIONAL DATA, CALORIC ESTIMATES, OR AI-GENERATED OUTPUTS WILL BE ACCURATE, COMPLETE, OR RELIABLE; (C) THE MEDICATION TRACKING FEATURES, INCLUDING GLP-1 INJECTION LOGS, DOSAGE RECORDS, AND ROTATION REMINDERS, WILL BE FREE FROM ERRORS OR OMISSIONS; OR (D) ANY DEFECTS IN THE SERVICES WILL BE CORRECTED. YOUR USE OF THE SERVICES IS ENTIRELY AT YOUR OWN RISK.

8. Limitation of Liability and Indemnification

TL;DR: If you suffer damages related to the application, our financial liability is strictly capped. You agree to protect us from legal claims arising from your misuse of the service.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY, ITS AFFILIATES, DIRECTORS, EMPLOYEES, OR THIRD-PARTY ARTIFICIAL INTELLIGENCE PROVIDERS BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO THE USE OF, OR INABILITY TO USE, THE SERVICES.

UNDER NO CIRCUMSTANCES WILL THE COMPANY BE RESPONSIBLE FOR ANY DAMAGE, LOSS, INJURY, MEDICATION ERROR, OR HEALTH COMPLICATION RESULTING FROM HACKING, TAMPERING, ALGORITHMIC INACCURACIES, RELIANCE ON NUTRITIONAL DATA, OR RELIANCE ON MEDICATION TRACKING FEATURES. IN NO EVENT SHALL THE COMPANY'S TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS EXCEED THE GREATER OF FIFTY U.S. DOLLARS ($50.00) OR THE AMOUNT YOU PAID TO THE COMPANY IN THE PAST SIX MONTHS.

You agree to defend, indemnify, and hold harmless the Company and its licensee and licensors, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of your use and access of the Service, by you or any person using your account, or a breach of these Terms.

9. Arbitration Agreement and Class Action Waiver

TL;DR: IMPORTANT: You and the Company agree to resolve all disputes through individual binding arbitration — not in court. You waive your right to participate in a class action lawsuit. You have 30 days from first accepting these Terms to opt out.

9.1. Agreement to Arbitrate

PLEASE READ THIS SECTION CAREFULLY — IT AFFECTS YOUR LEGAL RIGHTS. You and the Company agree that any dispute, claim, or controversy arising out of or relating to these Terms or the use of the Services (including but not limited to claims related to nutritional data accuracy, AI-generated outputs, medication tracking features, or health outcomes) shall be resolved exclusively by binding individual arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules, rather than in a court of law. The Federal Arbitration Act governs the interpretation and enforcement of this Section.

9.2. Class Action Waiver

YOU AND THE COMPANY EACH EXPRESSLY WAIVE THE RIGHT TO BRING OR PARTICIPATE IN ANY CLASS ACTION LAWSUIT, CLASS-WIDE ARBITRATION, PRIVATE ATTORNEY GENERAL ACTION, OR ANY OTHER REPRESENTATIVE PROCEEDING. ALL DISPUTES MUST BE BROUGHT SOLELY IN YOUR INDIVIDUAL CAPACITY. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS AND MAY NOT PRESIDE OVER ANY FORM OF REPRESENTATIVE OR CLASS PROCEEDING. IF THIS CLASS ACTION WAIVER IS FOUND TO BE UNENFORCEABLE, THE ENTIRE ARBITRATION PROVISION SHALL BE NULL AND VOID.

9.3. Small Claims Exception

Either party may bring an individual claim in small claims court for disputes that fall within that court's jurisdiction, provided the matter remains in small claims court and proceeds only on an individual (non-class) basis.

9.4. Opt-Out Right

You may opt out of this arbitration agreement within thirty (30) days of first accepting these Terms by sending a written notice to [email protected] with the subject line "Arbitration Opt-Out." If you opt out, neither you nor the Company can require the other to participate in arbitration.

10. Governing Law, Jurisdiction, and Dispute Resolution

TL;DR: Legal disputes will be governed by the laws of California and, where arbitration does not apply, resolved in the courts of Los Angeles County.

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. To the extent any dispute is not subject to arbitration under Section 9, you irrevocably agree to submit to the personal and exclusive jurisdiction of the state and federal courts located within Los Angeles County, California.

11. Contact Information

If you have any questions, inquiries, or formal notices regarding these Terms, please contact our legal department at:

Email: [email protected]